Know Before You Call
We have updated the Kuraray America, Inc. phone selection system to better serve our customers. To help navigate the new system, we’ve outlined our phone menu options in the sections below.
| Business Service | Primary # | Selection |
|---|---|---|
| Accounts Payable | 1-800-423-9762 | Press 8, then 1 |
| Accounts Receivable | 1-800-423-9762 | Press 8, then 2 |
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| Business Service | Primary # | Other Contact Options |
|---|---|---|
| General Inquiries | 1-800-422-7266 | info@calgoncarbon.com us-info.ccc@kuraray.com |
| Customer Service | 1-866-225-4660 |
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| Products and Services | Primary # | Selection | Other Contact Options |
|---|---|---|---|
| Sales; Aroma Chemicals, Citral, Cosmetic Ingredients, Diols / Polyols, Isoprenol, Isopentyldiol, Isovaleraldehyde, MMB, MMB-Ac, MPD, MTHP, Prenol, Solvents, Squalane, 1,7–Octadiene, 1,9-Nonanediol | 1-800-423-9762 | Press 4 | chemical.sales@kuraray.com |
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| Business Service | Primary # | Selection | Other Contact Options |
|---|---|---|---|
| New York | 1-800-423-9762 | Press 7, then 1 | 1-800-879-1676 |
| California | 1-800-423-9762 | Press 7, then 2 | 1-800-294-0704 |
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| Products and Services | Primary # | Selection | Other Contact Options |
|---|---|---|---|
| Customer Service | 1-800-423-9762 | Press 3, then 1 | |
| Sales, HYBRAR™, KURARITY™, LIR/LBR, SEPTON™, ISOBAM™, PARAPET™, PMMA Products, Plastic Scintillating Fibers, Liquid Rubber | 1-800-423-9762 | Press 3, then 2 | septon.sales@kuraray.com |
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| Products and Services | Primary # | Selection |
|---|---|---|
| Customer Service | 1-800-423-9762 | Press 1, then 1 |
| Automotive | 1-800-423-9762 | Press 1, then 2, then 1 |
| Genestar™, PA9T | 1-800-423-9762 | Press 1, then 2, then 2 |
| Packaging, KURARISTER™ | 1-800-423-9762 | Press 1, then 2, then 3 |
| PLANTIC™ | 1-800-423-9762 | Press 1, then 2, then 4 |
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| Products and Services | Primary # | Selection | Other Contact Options |
|---|---|---|---|
| PVB Thinfilm, SentryGlas, Interlayer applications, Trosifol® Thin Film, Trosifol® | 1-800-423-9762 | Press 6 | 1-800-635-3182 |
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| Products and Services | Primary # | Selection |
|---|---|---|
| Vectran™, Clacarbo, Felibendy, Kuraflex, KURAKISS™, Kuralon, Kuralon K-II, Magictape, Polyester, PA9T fiber, Sophista | 1-800-423-9762 | Press 5 |
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| Products and Services | Other Contact Options |
|---|---|
| Clarino™, Tirrenina™ | clarino.jp@kuraray.com |
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| Business Service | Primary Contact |
|---|---|
| General Inquiries | 1-888-902-9951 |
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| Products and Services | Primary # | Selection |
|---|---|---|
| Customer Service | 1-800-423-9762 | Press 2, then 1 |
| Sales, ELVANOL™, EXCEVAL™, KURARAY POVAL™, MOWIFLEX™ | 1-800-423-9762 | Press 2, then 2 |
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