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Know Before You Call

We have updated the Kuraray America, Inc. phone selection system to better serve our customers. To help navigate the new system, we’ve outlined our phone menu options in the sections below.

Business ServicePrimary #Selection
Accounts Payable1-800-423-9762Press 8, then 1
Accounts Receivable1-800-423-9762Press 8, then 2

Business ServicePrimary #Other Contact Options
General Inquiries1-800-422-7266info@calgoncarbon.com
us-info.ccc@kuraray.com
Customer Service1-866-225-4660
 

Products and ServicesPrimary #SelectionOther Contact Options
Sales; Aroma Chemicals, Citral, Cosmetic Ingredients, Diols / Polyols, Isoprenol, Isopentyldiol, Isovaleraldehyde, MMB, MMB-Ac, MPD, MTHP, Prenol, Solvents, Squalane, 1,7–Octadiene, 1,9-Nonanediol1-800-423-9762Press 4chemical.sales@kuraray.com

Business ServicePrimary #SelectionOther Contact Options
New York1-800-423-9762Press 7, then 11-800-879-1676
California1-800-423-9762Press 7, then 21-800-294-0704

Products and ServicesPrimary #SelectionOther Contact Options
Customer Service1-800-423-9762Press 3, then 1 
Sales, HYBRAR™, KURARITY™, LIR/LBR, SEPTON™, ISOBAM™, PARAPET™, PMMA Products, Plastic Scintillating Fibers, Liquid Rubber1-800-423-9762Press 3, then 2septon.sales@kuraray.com

 

Products and ServicesPrimary #Selection
Customer Service1-800-423-9762Press 1, then 1
Automotive1-800-423-9762Press 1, then 2, then 1
Genestar™, PA9T1-800-423-9762Press 1, then 2, then 2
Packaging, KURARISTER™1-800-423-9762Press 1, then 2, then 3
PLANTIC™1-800-423-9762Press 1, then 2, then 4

Products and ServicesPrimary #SelectionOther Contact Options
PVB Thinfilm, SentryGlas, Interlayer applications, Trosifol® Thin Film, Trosifol®1-800-423-9762Press 61-800-635-3182

Products and ServicesPrimary #Selection
Vectran™, Clacarbo, Felibendy, Kuraflex, KURAKISS™, Kuralon, Kuralon K-II, Magictape, Polyester, PA9T fiber, Sophista1-800-423-9762Press 5

Products and ServicesOther Contact Options
Clarino™, Tirrenina™clarino.jp@kuraray.com

Business ServicePrimary Contact 
General Inquiries1-888-902-9951

Products and ServicesPrimary #Selection
Customer Service1-800-423-9762Press 2, then 1
Sales, ELVANOL™, EXCEVAL™, KURARAY POVAL™, MOWIFLEX™1-800-423-9762Press 2, then 2

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